Cookies Policy

Cookies Policy

Last Updated: 08/01/2024

We use cookies and similar technologies on our website to enhance your browsing experience. This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie settings.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. These files help us recognize your device and personalize your experience. Cookies allow us to remember your preferences, analyze traffic patterns, and improve the performance of our website.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These are necessary for the functioning of our website (e.g., for shopping cart functionality).
  • Performance Cookies: These help us analyze how visitors interact with our website so we can improve its functionality and content.
  • Advertising Cookies: These cookies track your activity across websites to deliver personalized ads based on your interests.

Types of Cookies We Use

  • Session Cookies: These cookies are temporary and are erased when you close your browser.
  • Persistent Cookies: These cookies remain on your device for a longer period (e.g., until you manually delete them or they expire).
  • Third-Party Cookies: We may use third-party services, such as Google Analytics, to help us analyze website traffic. These third parties may also set their own cookies on your device. You can review the privacy policies of these third-party services for more details.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that if you disable cookies, some parts of the website may not function properly, and certain features may be unavailable.

  • Google Analytics: We use Google Analytics to track website performance. You can opt-out of Google Analytics by using the Google Analytics opt-out browser add-on.
  • Advertising Cookies: If you would like to opt-out of targeted advertising, you can do so through the Digital Advertising Alliance’s Consumer Choice Page or the Network Advertising Initiative’s opt-out page.

For more information on how we collect and use your personal data, please refer to our Privacy Policy.

FAQ

Welcome to our FAQ page! Here you’ll find answers to some of the most common questions we receive. If you don’t find the information you’re looking for, feel free to reach out to us at info@myfiestabites.com.

  • Fiesta Bites is a brand of authentic Latin-inspired frozen appetizers, made with real ingredients and bold flavors. Our bites bring traditional and modern flavors together in easy-to-prepare, crispy, and delicious options for snacking, sharing, or serving at any occasion.

  • Currently, we offer local delivery in the Orlando and Kissimmee areas. We are working on expanding our shipping capabilities nationwide. For local delivery, simply place your order on our website, and we’ll take care of the rest.

  • At the moment, we offer local delivery within the Orlando and Kissimmee areas. We are actively seeking distributors and shipping partners to expand our service to customers nationwide. Stay tuned for updates!

  • For local orders in Orlando and Kissimmee, we typically process and deliver orders within 2-3 business days. For nationwide shipping, we are still working on finalizing our shipping network, and we’ll update you as soon as it’s available.

  • Currently, we use local delivery services for the Orlando and Kissimmee area. Once we expand to nationwide shipping, we will partner with reliable carriers to ensure safe and timely delivery.

  • For local orders, we will send you a delivery confirmation once your order has been shipped. For nationwide shipping, we will provide tracking information once available.

  • Due to the perishable nature of our products, we do not accept returns unless the product is damaged or incorrect. If there is an issue with your order, please contact us within 7 days of delivery, and we’ll resolve the issue.

    For more details on returns, please see our Return Policy.

  • If you receive an incorrect or damaged order, please contact us immediately at info@myfiestabites.com with photos of the item(s) and your order details. We will assist you in resolving the issue and arrange for a refund or replacement, depending on the situation.

  • Yes, refunds are available for damaged or incorrect items. If your return is accepted, we will process your refund within 7 business days.

    For more details on refunds, please refer to our Refund Policy.

  • Our products may contain or come into contact with the following allergens:

    • Eggs
    • Wheat
    • Crab
    • Fish
    • Soy

    For more information on allergens, please refer to our Allergen Disclaimer Policy.

  • Unfortunately, many of our products contain wheat and are not suitable for those following a gluten-free diet. Please check the product descriptions for specific ingredient information.

  • All our products are frozen and should be kept frozen until ready to cook. Please follow the cooking instructions provided on the packaging for the best results.

  • We are looking for reliable distributors to help us expand our brand. If you're interested in becoming a distributor or shipping partner, please contact us at sales@myfiestabites.com. We'd love to discuss how we can work together!

  • Yes, we offer wholesale pricing for approved distributors. For more details on wholesale pricing or to inquire about becoming a distributor, please contact us at info@myfiestabites.com.

  • Currently, we offer pre-packaged products. If you have specific requests, please reach out to us at info@myfiestabites.com, and we will do our best to accommodate your needs.

  • If you have any additional questions or need assistance, please reach out to us at info@myfiestabites.com, and our team will be happy to assist you.

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