Allergen Disclaimer Policy

Allergen Disclaimer Policy

Last Updated: 08/01/2024

At CB Factory LLC, including our brand Fiesta Bites, we prioritize the safety of our customers and take great care to ensure that our products are of the highest quality. As we produce and handle perishable food products, we want to ensure that all customers are aware of potential allergens present in our products.

Allergen Information

Our products may contain or come into contact with the following allergens:

  • Eggs
  • Wheat
  • Crab
  • Fish
  • Soy

We take precautions to prevent cross-contact between allergens during the manufacturing process. However, given the shared equipment and environment in our facility, we cannot guarantee that any of our products are free from trace amounts of these allergens.

Product Handling and Preparation

  • All products are prepared in a facility that processes ingredients containing eggs, wheat, crab, fish, and soy.
  • While we adhere to strict food safety standards, there is always a risk of cross-contamination during production and packaging. If you have a severe food allergy, we strongly advise against consuming our products.

Consumer Responsibility

It is the responsibility of the consumer to be aware of their dietary restrictions and allergen sensitivities. Before consuming any product, we encourage customers to read the product labels and contact us with any concerns or questions regarding ingredients or potential allergens.

If you or someone you are purchasing for has an allergy to eggs, wheat, crab, fish, or soy, please exercise caution when ordering or consuming our products. If you are unsure about whether a product is suitable for your needs, we are happy to provide more detailed information upon request.

Contact Information

If you have any questions or concerns regarding allergens in our products, or if you need more information about specific ingredients, please reach out to us:

CB Factory LLC
Email: info@myfiestabites.com

FAQ

Welcome to our FAQ page! Here you’ll find answers to some of the most common questions we receive. If you don’t find the information you’re looking for, feel free to reach out to us at info@myfiestabites.com.

  • Fiesta Bites is a brand of authentic Latin-inspired frozen appetizers, made with real ingredients and bold flavors. Our bites bring traditional and modern flavors together in easy-to-prepare, crispy, and delicious options for snacking, sharing, or serving at any occasion.

  • Currently, we offer local delivery in the Orlando and Kissimmee areas. We are working on expanding our shipping capabilities nationwide. For local delivery, simply place your order on our website, and we’ll take care of the rest.

  • At the moment, we offer local delivery within the Orlando and Kissimmee areas. We are actively seeking distributors and shipping partners to expand our service to customers nationwide. Stay tuned for updates!

  • For local orders in Orlando and Kissimmee, we typically process and deliver orders within 2-3 business days. For nationwide shipping, we are still working on finalizing our shipping network, and we’ll update you as soon as it’s available.

  • Currently, we use local delivery services for the Orlando and Kissimmee area. Once we expand to nationwide shipping, we will partner with reliable carriers to ensure safe and timely delivery.

  • For local orders, we will send you a delivery confirmation once your order has been shipped. For nationwide shipping, we will provide tracking information once available.

  • Due to the perishable nature of our products, we do not accept returns unless the product is damaged or incorrect. If there is an issue with your order, please contact us within 7 days of delivery, and we’ll resolve the issue.

    For more details on returns, please see our Return Policy.

  • If you receive an incorrect or damaged order, please contact us immediately at info@myfiestabites.com with photos of the item(s) and your order details. We will assist you in resolving the issue and arrange for a refund or replacement, depending on the situation.

  • Yes, refunds are available for damaged or incorrect items. If your return is accepted, we will process your refund within 7 business days.

    For more details on refunds, please refer to our Refund Policy.

  • Our products may contain or come into contact with the following allergens:

    • Eggs
    • Wheat
    • Crab
    • Fish
    • Soy

    For more information on allergens, please refer to our Allergen Disclaimer Policy.

  • Unfortunately, many of our products contain wheat and are not suitable for those following a gluten-free diet. Please check the product descriptions for specific ingredient information.

  • All our products are frozen and should be kept frozen until ready to cook. Please follow the cooking instructions provided on the packaging for the best results.

  • We are looking for reliable distributors to help us expand our brand. If you're interested in becoming a distributor or shipping partner, please contact us at sales@myfiestabites.com. We'd love to discuss how we can work together!

  • Yes, we offer wholesale pricing for approved distributors. For more details on wholesale pricing or to inquire about becoming a distributor, please contact us at info@myfiestabites.com.

  • Currently, we offer pre-packaged products. If you have specific requests, please reach out to us at info@myfiestabites.com, and we will do our best to accommodate your needs.

  • If you have any additional questions or need assistance, please reach out to us at info@myfiestabites.com, and our team will be happy to assist you.

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